Hot water that costs less to run
Hot water is often the second-biggest energy user in a Victorian home. A heat pump draws warmth from the surrounding air to heat your water — using a fraction of the energy of an old gas or electric system.
At a glance
- Up to 3× more efficient than conventional systems
- Works day and night, in all Victorian weather
- Can be timed to run on cheaper off-peak power or solar
- Removes a gas appliance from your home
- VEU discount may apply, taken off your price
Like a fridge, in reverse
A heat pump uses a small compressor and refrigerant to move heat from the outside air into your water tank. Because it moves heat rather than creating it, it uses far less electricity than a traditional element.
Modern units are quiet, work in cold Victorian winters and can be scheduled to run when your power is cheapest — including during the day if you have rooftop solar.
- All-in-one and split units available
- Tank sizes to suit 1–6+ person households
- Manufacturer warranties on tank and compressor
Who can get a discount?
Exact eligibility is set by the program rules and confirmed during your assessment. Generally, you may qualify if:
Your property is in Victoria
Homes and businesses across metro Melbourne and regional Victoria.
You're replacing an existing system
Typically a gas or electric storage system that is being removed and decommissioned.
The product is approved
We only recommend products listed on the program's product register.
You may also be able to combine a VEU discount with other government rebates for hot water. We'll let you know what's available for your situation when we quote.
A complete, hassle-free changeover
Site assessment
We check your current system, household size, space and power supply to size the right unit.
Supply & install
Licensed plumbers and electricians install your heat pump to Australian standards.
Old system removed
Your old unit is disconnected, decommissioned and taken away for responsible disposal.
Compliance & handover
You receive compliance certificates, warranty details and a quick how-to on your new system.
Ready to start saving?
Book a free, no-obligation assessment. We'll confirm your eligibility and give you a clear written quote.